Open a net shop is a simple and highly profitable business. But unlike other commercial items, the owner of a net shop is required to have certain specific knowledge, such as machine configuration, hot game titles, connected network systems, etc. That is not to mention the salon business. net can cost you a relatively large initial investment.

Continuing the series of articles on simple business areas, Uplevo would like to send you experience open a net shop both saving costs and bringing in huge revenue “thousands of people”.

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Before learning the tips Internet cafe business To be effective, you need to be aware of the initial costs you need to spend:

1. Initial investment cost to open a net shop

You need to make a plan to prepare for the following investments, before starting a net salon business:

Cost of computers and related spare parts

A net shop is indispensable for a computer and related accessories (such as a mouse, keyboard, or headset).

According to the “real war” experience of net shop owners, the investment cost for a case machine low-range configuration (enough to play basic online games like LOL, Raid, AOE, Fifa Online 3; has a set of accessory screens in the cheap segment) is approx. 16 – 18 million VND/machine.

For net rooms, choose a configured machine midrangeis a set with configuration equivalent to low-end machines, but with more advanced screens and components, you have to spend 20 million VND/machine.

The space inside a net shop

With configuration high-classin the budget for each machine about 25 – 30 million VND, your net shop can freely install games that require terrible graphics cards (for titles like Overwatch, PUBG, …). This configuration is more suitable for Cyber ​​Games-style net shop models.

If you plan to open a net shop with a scale of 10 – 20 machines, the total cost for the case and accessories may fall to about:

  • Low configuration: 180 million – 300 million VND
  • Middle configuration: 200 million – 400 million VND
  • High-end configuration: 250 million – 500 million VND

Expenses for system administration and Internet connection

With any net shop, system administration software is necessary to manage guest play time, manage the number of empty computers and regulate the number of guests entering and leaving the bar.

Currently, there are quite a few net room management systems with different features, suitable for the unique needs of the shop owner. Here are some of the most popular management software, with service fees:

1. Gcafe software

Gcafe is the most popular server management software in the net cafe today. The advantage of Gcafe is that it uses a simple Windows Server platform for administration. The game server administration section is compatible and supports all popular titles in recent times, such as LOL, Fifa Online 3, etc.


On the downside, machines using the Gcafe management system often face many difficulties in installing new games on the machine. This leads to the fact that if customers want to install a new title to play, they will need the help of a technician (or net shop owner).

Regarding the cost, Gcafe charges each workstation a service fee of 7,000 VND/month. The reference configuration server is 20.5 million VND.

2. VNG’s CSM software

CSM is a web server management software developed and distributed by VNG itself.

The advantage of this software is that it supports servers using Linux and Ubuntu operating systems. This helps the server to stay safe from problems related to viruses or network attacks. CSM software is free to install, convenient to use, and comes with the CSM billing software system, the software that automatically updates the game CSM Click, etc.

CSM Click

The disadvantage of CSM is that it contains many ads, does not regularly update new games, so it has not been chosen by many game owners.

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The reference server price for CSM software is 13.5 million VND

3. ISM software

ISM is a system administration software with a reference server price of 20 million VND. In addition to the cost for the server, the software also collects a license fee for the system of about 2 million VND/year.

The advantage of this software is the ability to automatically update games from the central server to the net shop server, ensuring that customers play games without interruption. The software system has high security, so users do not have to worry about problems with viruses or network attacks.

The disadvantage of this software is that it requires a highly configurable server and requires a high service fee. The ISM system is mainly concentrated in the North, not providing services to the whole country.

4. NXD software

This is a server system management software produced by NetzoneSoft. The advantage of NXD is that it has many redundant server systems, uses the Linux operating system, and is highly versatile (suitable for net shops with many different configurations).

Software NXD

The downside of NXD is that there is no billing software, no automatic game update software.

Recommended server price is 17 million dong.

About Internet installation costthe owner of the net shop will have to invest in a modern system, LAN wires, and switches in the range of costs from 3-5 million VND initial.

In summary, the total cost the shop owner has to invest in the server management system and the cost of installing the Internet will be about 20 – 25 million VND.

Costs for personnel

The cost for the staff of the net shop is quite simple, you just need to hire 1-2 people to look after the shop after it opens.

On average, the cost for a web store keeper will range from 3 million VND/person/month.

Other types of expenses

To open a net shop, you also have to spend a decent amount of money for activities such as:

  • Buy tables and chairs for guests to sit and play the net.
  • Equipped with air conditioners and fans for ventilation in the rooms.
  • Expenses for refurbishment and store layout.

Cost to open a net shop

According to the experience of previous net shop owners, the total cost for the above activities can range from 10-20 million VND initial investment.

Summary of expenses

To summarize, to open a net shop, you must prepare yourself the total initial investment costs as follows:

  • Popular net shop: 270 million dong.
  • Mid-range net shop: 330 million VND.
  • High-class net shop: 400 million dong.

You can refer to more effective methods of business cost management to use the budget in an economical and smart way.

2. Tips for opening a successful internet shop

Here are some experiences you need to pay attention to to open a net shop business in the future.

Wide choice of business premises

Customers when choosing a net shop for entertainment often want to find themselves a spacious, cool and comfortable space. The area for a room of 10 machines must also be in the range from 15 – 20 m2. The larger number of machines goes hand in hand with the larger area.

The net room area is spacious and airy

In particular, when choosing a business premises, you must also take into account the clear division between rooms for smoking and non-smoking rooms. The experience of being in a closed room with dozens of people smoking around is not pleasant for any customer.

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The rental price for a net shop can range from 3 – 10 million/month (depending on rental location). It is possible that the landlord will ask you to pay a quarter (or every 6 months), so you need to be prepared.

To determine the right premises for your business model, you need to make a specific, scientific and clear business plan.

Regularly update new games

Playing a game forever will definitely make customers feel bored. And the updating trend of this entertainment industry is continuous. Today, LOL and PUBG may be popular, but in a few months, that will change.

Update new games regularly for the net shop

More than anyone, game owners must regularly update themselves with new trends. Which game is hot, top, you must be the first to know and update.

Interested in legal issues

Opening a net shop is a specific type of business. There are many legal requirements related to it, such as the place of business must be located away from the school over 200 mor the service is limited to 8 am to no more than 10 pm.

The issue of electrical systems and fire prevention is also very important. Ensuring this factor, both helps your net shop easily be approved by the authorities for business, and ensures the safety of customers entering and playing at the shop.

The net room needs a fire prevention system

In addition, you should also register business activities for your net shop, to be protected by law. There are 2 types of businesses suitable for public Internet business:

  • Individual business households: Suitable for small and medium sized net shops. The registration process is simple and convenient.
  • Co., Ltd: Suitable for large network stores, with the potential to expand the scale of operations. The procedure is more complicated, requires a lot of paperwork and registration books.

Continuously refurbishing machinery and components

New game titles are born not only to give players new experiences, but also require game shops to update their computer configuration and components continuously to meet them.

This requires game store owners to have certain knowledge related to computer hardware, as well as with additional components. In this field, “stooping” is equivalent to watching the business activity go backwards.

3. Risks of doing business in public Internet services

There is no business without risk. The public Internet service business, too, also contains unexpected uncertainties. What are the risk factors when opening a net shop? Let Uplevo learn the following reasons:

High rate of depreciation of fixed assets

The fixed assets of a typical net shop are computer sets, components, tables and gaming chairs. With having to receive hundreds of guests / day, you cannot ask them to keep your furniture and equipment as intact as new.

Compared to other service businesses, the public Internet service business serves as the industry with the highest rate of depreciation of fixed assets. With the initial cost also being on the high side, and the high wear and tear rate, this is definitely the biggest risk that game store owners face.

Competitive market, many competitors

The Internet service business market currently has too many different competitors. Capital does not require a shimmering business front, just a large space is enough for an ordinary grocery store to be refurbished into a popular net shop.

In addition, people’s income is increasing day by day so they can afford to buy themselves a laptop, a large case machine. The trend of “mobile device” is also what makes young customers no longer choose the net shop as their daily entertainment destination.

Complex business environment

A game shop also has to receive at least a dozen customers a day. This clientele is from all walks of life, from philanthropic philanthropy, to not-so-decent.

Managing this object is quite a difficult problem for net shop owners. Especially when they don’t have the resources to monitor all customers during the service period.

4. Risk management when opening an internet cafe business

To reduce the possible risks, net shop owners can implement some of the following suggested methods:

  • Provide accompanying services for gaming customers. Often during the game, customers may be hungry, or thirsty. Some people have the need to recharge the game to buy things. Providing the above attached services can be a way to help net shop owners maximize profits for their stores.
  • Invest in good equipment right from the start. The competition in public Internet service providers is clear. To stand out from the crowd in your industry, you must deliver a quality customer experience.
  • Strictly manage customers entering and exiting the store. To limit unwanted risks from customers, you must know how to manage them. Placing surveillance cameras in the machine room 24/7, always having someone look after the shop during the opening time, refusing to provide services to customers who do not respect the rules of the internet shop are some suggested solutions for management. customer.
  • Implementation of advertising and communication campaigns. Is your gaming system successful? You want to replicate your business model. Communication methods via Facebook, Google; or discounts, service fee promotions are effective methods of promoting your store.

Above are some “real combat” experiences that can help your public Internet service business model succeed in the future.

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